Your privacy
Privacy notice
We collect only what we need to make and deliver your yogurt, and we keep it safe. This notice explains what we collect, why, and the rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Last updated: November 2026
Who we are
Maison Feliz is a small artisan yogurt business in Manila. We decide how your personal information is used, so under the law we are its “personal information controller.” You can reach us at [email protected].
What we collect
| When you order | Your name, mobile number, delivery address, delivery date, the tubs you ordered, any notes you add, and the payment method you chose. |
|---|---|
| When you pay | The payment screenshot you send us. It shows things like the amount, date, reference number and the name on the paying account. |
| When you message us | Your messages and the name or profile shown on Viber, Messenger, Instagram or email. |
| On your device | Your cart is saved in your own browser so it's still there when you come back. It never leaves your device unless you place an order. |
We do not ask for card numbers, bank passwords or government IDs. We don't sell your information, and we don't use advertising trackers on this website.
Why we use it
- To prepare, confirm and deliver your order.
- To check your payment.
- To contact you about your order, for example by text message to confirm it.
- To keep simple business and tax records.
- To answer your questions and improve our service.
We use it because you asked us to fulfil your order (a contract), and because the law requires us to keep business records.
Who we share it with
- Delivery riders (Lalamove or Grab): only your name, mobile number and delivery address, so they can reach you.
- Google: our order form saves to our private Google account (Sheets, Gmail and Calendar).
- Cloudflare: hosts this website and may process your device's internet address for security.
- Google Fonts: supplies the lettering on this website and may see your internet address when the page loads.
- GCash, PayMaya, your bank, Viber, Meta (Messenger, Instagram): when you pay or message us, these services handle your information under their own privacy policies.
We only share more if the law requires it.
How we keep it safe and for how long
Only Maison Feliz can see your order details, and we keep our accounts locked with strong passwords. We keep order records only as long as we need them for delivery, customer service and business and tax records, then we delete them.
Your rights
Under the Data Privacy Act, you have the right to:
- be informed about how we use your information;
- see a copy of the information we have about you;
- correct anything that's wrong;
- object to how we use it, or ask us to delete or block it;
- get your information in a format you can take elsewhere;
- be compensated if you are harmed by misuse of your information; and
- file a complaint with the National Privacy Commission (privacy.gov.ph).
To use any of these rights, email [email protected]. Please include the name and mobile number you ordered with, so we can find your records.
Changes
If we change this notice, we'll update it here and change the date at the top.